CaliberControl Terms of Use

Effective Date: August 26, 2026

These Terms of Use ("Terms") govern your access to and use of the CaliberControl platform (the "Platform") operated by Maxdev Contracting LLC, a Utah limited liability company doing business as CaliberControl ("CaliberControl," "we," "us," or "our"). The Platform includes our websites at https://calibercontrol.com, the booking sites we host for participating facilities on subdomains and custom domains, and our mobile applications, including versions of the app published under a facility's own brand. By creating an account, making a booking, or otherwise using the Platform, you agree to these Terms.

Please read these Terms carefully. They contain important information about your rights and obligations, including payment authorizations, a limitation of liability, and a dispute resolution clause.

1. About CaliberControl

1.1. CaliberControl is a technology platform that enables sport and recreation facility operators, including shooting ranges, pickleball clubs, and other racquet sport and recreation facilities (each a "Facility Operator" or "Operator"), to manage their facilities, accept reservations and registrations, sell memberships, process payments, communicate with their customers, and collect digital waivers. CaliberControl is a software provider. We do not own, operate, or manage any facility.

1.2. When you use the Platform to book a lane or court, register for a class or program, purchase a membership, sign a waiver, or otherwise interact with an Operator, your relationship is with that Operator, not with CaliberControl. We facilitate the connection but are not a party to the transaction between you and the Operator.

2. Eligibility and Age Requirements

2.1. You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction if higher, to create an account, make bookings, or make payments on the Platform.

2.2. Minors. Individuals under eighteen (18) may participate in activities at participating facilities through a parent or legal guardian's account. A parent or legal guardian may book on a minor's behalf, add a minor to a reservation or household, register a minor for classes, lessons, leagues, and other programs, and sign waivers on a minor's behalf where the Operator permits. The parent or legal guardian accepts these Terms on the minor's behalf and is responsible for the minor's participation and for the accuracy of the information provided about the minor.

2.3. Firearms Facilities. Participation at shooting ranges and other firearms facilities is subject to additional age and legal-eligibility restrictions under federal, state, and local law. Operators of firearms facilities establish and enforce their own minimum ages, which may exceed eighteen (18) for some or all activities, and are solely responsible for verifying that each participant may lawfully handle the firearms and ammunition involved. A firearms facility's booking site may require you to confirm your age before browsing. Minors may participate at a firearms facility only as permitted by applicable law and that facility's policies, such as under direct adult supervision where allowed.

2.4. Any Operator may impose additional participation requirements for its facility or for specific activities, such as age minimums, skill ratings, certifications, or safety training. It is your responsibility to verify and comply with any such requirements before booking.

2.5. By using the Platform, you represent that you meet the applicable age requirements and have the legal capacity to enter into these Terms.

3. Account Creation and Use

3.1. To use certain features of the Platform, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to keep it current.

3.2. The Platform signs you in with one-time codes sent to your email address or phone number, or through a supported third-party sign-in provider. You are responsible for maintaining control of the email account, phone number, and devices used to access your account, and for all activity that occurs under your account.

3.3. You agree to notify us immediately at support@calibercontrol.com if you believe your account has been compromised.

3.4. We reserve the right to suspend or terminate your account if we reasonably believe you have violated these Terms.

4. Bookings, Programs, and Memberships

4.1. Bookings. The Platform allows you to browse availability and book lanes, courts, or other bookable units at participating facilities. During checkout, a time slot may be held for you for a short period; a hold is not a confirmed reservation. When you complete a booking, you are entering into an arrangement with the Operator, not with CaliberControl.

4.2. Classes, Lessons, and Programs. The Platform allows you to register for classes, lessons, open play sessions, leagues, tournaments, and other programs offered by Operators. Sessions and programs may have capacity limits, waitlists, and eligibility requirements (such as age ranges, skill ratings, or prerequisite certifications) set by the Operator. A private lesson booking is subject to the instructor's acceptance; if the instructor declines or does not confirm, the booking is canceled and any amount collected or held for it is released or refunded.

4.3. Memberships. Operators may offer membership plans with recurring fees. By purchasing a membership, you authorize recurring charges to your payment method, billed on the Operator's behalf, until the membership is canceled. Membership benefits, pricing, renewal, upgrade, downgrade, and cancellation terms are set by the Operator; unless the Operator states otherwise, cancellation takes effect at the end of the current billing period and fees already paid are not refunded.

4.4. Group Bookings and Invitations. A booking may include additional players or guests. Unless the Operator's pricing provides otherwise, the person who books pays their own portion, and each invited participant settles their own share when they join, except where the booker chooses to cover other participants' shares, in which case the booker authorizes those charges. If you join a booking through an invitation or shared link, or claim an open spot listed by another player, your name and check-in status may be visible to the booking's host and other participants. If you choose to list open spots on a booking publicly, limited information about the booking and your display name will be visible to other users of that facility's site.

4.5. Cancellations, Refunds, and No-Shows. Cancellation, refund, late-cancellation, and no-show policies, including any fees, are set by each Operator and are presented at booking. CaliberControl does not control these policies. Any disputes regarding cancellations, refunds, or fees should be directed to the Operator.

5. Payments

5.1. Payment Processing. Payments on the Platform are processed by Stripe on behalf of the applicable Operator, which is the merchant for your facility purchases. CaliberControl does not store your full card information; payment data is handled by Stripe in accordance with its terms and privacy policy.

5.2. Cards on File. You may save a payment method to your account for future use. A saved payment method is charged only for transactions you authorize, including the payment obligations described in this Section 5.

5.3. Scheduled and Deferred Charges. For certain reservations, your payment method is not charged at booking. Instead, it is authorized in advance and charged on the schedule disclosed at booking, typically at the reservation's cancellation deadline. If a charge cannot be completed, it may be retried, and any remaining balance may be collected at the facility. Canceling within the terms of the Operator's policy before the disclosed deadline avoids the charge or limits it to the Operator's disclosed cancellation fee.

5.4. Charges You Pre-Authorize. By completing a booking, you authorize charges to your selected or saved payment method for: (a) the amounts shown at checkout; (b) price differences resulting from changes you make to a reservation; (c) shares of a group booking you chose to cover for other participants; and (d) late-cancellation or no-show fees under the Operator's policy disclosed at booking.

5.5. Promotions and Taxes. Promo codes and discounts are subject to the terms under which they are offered. Prices may be subject to applicable taxes, which are calculated and collected with your payment where required.

6. Digital Waivers

6.1. Waiver Requirement. Operators may require you to sign a digital waiver before your visit or participation. The content, terms, and legal enforceability of any waiver are determined solely by the Operator.

6.2. CaliberControl's Role. CaliberControl provides the technology for digital waiver collection and storage on behalf of Operators. We do not draft, review, or endorse the content of any waiver.

6.3. Electronic Signatures. By signing a waiver electronically through the Platform, you consent to transact electronically and agree that your electronic signature has the same effect as a handwritten signature. You may request a paper copy of a signed waiver from the Operator. Your date of birth may be collected and used to verify that you are old enough to sign.

6.4. Minors and Guardians. Individuals under eighteen (18) cannot sign waivers for themselves on the Platform. Where the Operator permits, a parent or legal guardian may sign on a minor's behalf, and by doing so represents that they have the legal authority to bind the minor to the waiver's terms to the extent permitted by law.

6.5. Location Data. When you sign a digital waiver through the Platform, we may collect your approximate location to verify the signing location. This data is collected only at the time of signing and is used solely for waiver verification purposes.

6.6. Review Before Signing. You are responsible for reading and understanding any waiver before signing. By signing a digital waiver, you acknowledge that you have read, understood, and agree to its terms.

7. Messaging and Communications

7.1. Transactional Messages. We and Operators send transactional messages related to your account and activity, such as booking confirmations, reminders, schedule changes, billing notices, and receipts, by email, text message, or push notification depending on your settings. Some transactional communications are not optional while your account is active.

7.2. Marketing Messages. Marketing communications are sent only with your consent. Consent to marketing messages is not a condition of any purchase. You can withdraw marketing consent at any time.

7.3. Text Messages. Message frequency varies and message and data rates may apply. Reply STOP to any text message to opt out of that type of message, or HELP for help. You can also manage notification preferences in your account settings.

8. User Conduct

8.1. You agree to use the Platform only for lawful purposes and in compliance with these Terms. You agree not to:

1. Provide false or misleading information in your account, bookings, or waivers;
2. Use the Platform to harass, abuse, or threaten any person;
3. Attempt to gain unauthorized access to the Platform, other user accounts, or any related systems;
4. Misuse member passes, check-in codes, or QR codes, including presenting another person's pass as your own;
5. Use the Platform to transmit viruses, malware, or other harmful code;
6. Interfere with or disrupt the operation of the Platform;
7. Use automated scripts, bots, or scrapers to access the Platform without our written permission; or
8. Use the Platform in any manner that violates any applicable law or regulation.

9. Disclaimers and Limitation of Liability

9.1. Platform Disclaimer. CALIBERCONTROL IS A TECHNOLOGY PLATFORM. WE DO NOT OWN, OPERATE, OR MANAGE ANY SPORT OR RECREATION FACILITY. WE ARE NOT RESPONSIBLE FOR THE ACTIONS, OMISSIONS, POLICIES, OR PRACTICES OF ANY OPERATOR.

9.2. Facility Safety. CALIBERCONTROL DOES NOT INSPECT, SUPERVISE, OR CONTROL ANY OPERATOR'S OPERATIONS, SAFETY PRACTICES, EQUIPMENT, INSTRUCTION, OR FACILITIES. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE SAFETY, QUALITY, OR LEGALITY OF ANY OPERATOR'S SERVICES.

9.3. Assumption of Risk. Sport and recreational activities involve inherent risks, including the risk of injury from physical exertion, falls, collisions, equipment, other participants, and facility conditions. Shooting sports and other firearms activities involve additional inherent risks, including serious injury or death. By using the Platform to book or participate in an activity, you acknowledge that you understand and voluntarily assume all risks associated with visiting the facility and participating in its activities, and that you are responsible for evaluating your own fitness to participate.

9.4. No Warranty. THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.5. Limitation of Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALIBERCONTROL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO DAMAGES FOR PERSONAL INJURY, PROPERTY DAMAGE, LOSS OF DATA, OR LOSS OF PROFITS.

9.6. Cap on Liability. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US (NOT TO AN OPERATOR) IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

9.7. Basis of the Bargain. You acknowledge that CaliberControl has set its fees and entered into these Terms in reliance upon the limitations of liability and disclaimers set forth herein, and that the same form an essential basis of the bargain between the parties.

10. Indemnification

10.1. You agree to indemnify, defend, and hold harmless CaliberControl and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

1. Your use of the Platform;
2. Your violation of these Terms;
3. Your interaction with any Operator, or the participation of a minor for whom you are responsible; or
4. Your violation of any applicable law or the rights of any third party.

11. Dispute Resolution

11.1. Informal Resolution. Before filing a formal claim, you agree to contact us at support@calibercontrol.com and attempt to resolve the dispute informally for at least thirty (30) days.

11.2. Disputes with Operators. Any dispute regarding a booking, membership, program, refund, fee, waiver, or facility experience is between you and the Operator. CaliberControl is not a party to such disputes and has no obligation to mediate or resolve them.

11.3. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of laws principles.

11.4. Jurisdiction. For any disputes between you and CaliberControl that cannot be resolved informally, you agree to submit to the personal jurisdiction of the state and federal courts located in Salt Lake County, Utah.

11.5. Class Action Waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

12. Changes to These Terms

12.1. We may update these Terms from time to time. When we make material changes, we will update the "Effective Date" at the top and, where practicable, notify you via email or through the Platform.

12.2. Your continued use of the Platform after updated Terms take effect constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Platform and delete your account.

13. Termination

13.1. You may close your account at any time from your profile settings or by contacting us at support@calibercontrol.com.

13.2. We may suspend or terminate your account at our discretion, with or without cause, and with or without notice.

13.3. Upon termination, your right to use the Platform ceases immediately. Sections 9, 10, 11, and 14 survive termination.

14. Miscellaneous

14.1. Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and CaliberControl regarding your use of the Platform.

14.2. Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.

14.3. Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.4. Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

14.5. Third-Party Services. The Platform may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party services.

15. Contact Information

If you have questions about these Terms, please contact us:

Maxdev Contracting LLC, d/b/a CaliberControl
Email: support@calibercontrol.com
Website: https://calibercontrol.com